| the hard art of hiring people |
| best service | |
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Usually a good staff begins to be assembled with the delicate process of hiring. The success or failure of a business goes necessarily through the right selection of people that, besides having a good professional record, fit the profile you are searching for. That means that the people you want to hire should identify with your products, clients, future coworkers and, above all, with your management and commercial policies. The first thing you can notice from this introduction is that conciliating all these elements is not merely a question of having good hunches. It is necessary to have clear and definite standards of hiring, plus very accurate analysis and interpretation of the professional and personal characteristics. Sensibility to see the human behind the candidate and, of course, a good intuition are also in order. When all those steps are observed it is possible to say that you have about 60 percent probability of getting the right person. The rest depends on the adaptation of the candidate to these elements: segment of products, target customers, the clients' profile, colleagues, etc. A good start for the personnel recruiting process is to specify the professional profile desired. Things like scholarity, essencial and secundary skills, specific knowledge, age group, and so on, make this process more solid, saving time and narrowing the selection to people that really fit the profile you seek. However, more than ever it is of utmost importance to value the candidate's attitude, that is, some personal characteristics that allow us to identify if that person is committed to his responsibilities, if he seems to be able to fulfill our expectations, to take leadership roles, in short, a series of individual characteristics that makes it possible for us to see more clearly the type of person we are bringing into our team. To be able to face this competitive market we have today we need people with enterprising spirit above all other qualities. A true enterpreneur is someone who has a clear view of his business, who knows better than anyone else the needs of his clients and that tries to anticipate and to go beyond all expectations, other than to be someone who worries about his personal and professional growth and invests in achieving his goals. Finding a professional that matches this ideal profile is not an easy task, it demands severe pacience exercises and dedication, as if we were looking for a “needle in a haystack”. For that you will need a vaste range of options, based on the elementary principle that you need quantity in order to find quality. A good talent bank is essencial to obtain a fair number of people that match such profile, and to amongst them find the best choice. Ronaldo Cirqueira – Consultant and Lecturer |
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