The pre-answering consists in an equipment that answers the phone and allows the caller himself to choose the direction of his call. With this functionality, who is on the line does not need to wait or go through an operator to be redirected to the sector or department desired.

It reduces drastically the time one has to wait on the phone, personalizes the service, manages the directing of the calls and speeds up the client-company communication.

We record audio for your company's pre-answering with professional and experienced voiceovers and the best quality you can have.